Term And Conditions
Enrollment and Placing Orders
Students can use the order form on the company’s website, give customer care a call, send an email, or initiate a chat session.
The consumer fills out the order form that is given. The order form has to contain all relevant information regarding the order, including the specifications provided by the students. The students also have the choice to define the limits of the order and the scope of work, as well as to communicate their requirements to the support staff.
Order Payments
- The service should be paid for in advance because the price is determined by what the company charges.
- Once the buyer has paid for the services and we have granted our approval, the company only begins working on it.
- The student's support personnel can provide the consumer choices for instalment payments. Payment for the order can be made via bank transfer, Paynote, Stripe or PayPal.
- Any specialised or procedural problems that may arise during the instalment encounter are not the responsibility of the organisation
Modifications to an Order
- As long as the students follow the specifications supplied prior to placing the order, they won't be charged for any adjustments they submit.
- As long as they keep within the scope, the students are free to make 2 to 3 amendments as they like.
- The cutoff time for corrections must be less than the one specified when submitting the request.
- Students can use chat support or email to communicate modifications to the support staff.
Privacy
The business is dedicated to protecting students’ information. The company does not allow account creation on the website in order to fully avoid gathering students’ information. On the order detail form, the students are able to provide any and all information.
Money-Back Promise
We provide our students the option to ask for a complete refund if any of the following circumstances are satisfied. If your request does not fall under one of the categories mentioned, you can submit an appeal with our customer service department.
Dissatisfied with the Revisions
The quality control division receives the services from the students and confirms that it satisfies all specifications.
- After the quality audit is complete, the work is sent to the students.
- The students are entitled to request modifications to the work.
- The students may ask for as many modifications as they like as long as they stay within the scope.
- The consumer is entitled to a complete refund if, after many modification requests, they are still unhappy.
Being Unable to Meet The Time Limit
The time conveyance difference is calculated separately for every scenario. 7% of the total is used to make up for the delayed orders.
- This describes circumstances where the student's payment is delayed in addition to delays in supplying the resources and other needs needed to finish the order. If the students' activities caused the delay, they will not be reimbursed.
- Technical difficulties that might have caused the delay include internet service provider failure, delays in internet access, and any other issue that impedes the procedure.
- The extension of the deadline by the students does not amount to a delay on our end. This suggests that in order to get better outcomes, the students will allow us to put in more effort into their task.
Poor Quality
In the case that the service is subpar and falls short of the deliverables, the buyer is entitled to a refund of their money. However, prior to this happening, a customer care team is contacted to get information about the problem. The students must submit specific feedback that demonstrates the discrepancy between the desired result and the requirements of the request.
- Revision requests and subpar work will result in a reimbursement of no more than 70%. This is because an update request indicates that the students are somewhat satisfied with their request and just wants a few small adjustments to be implemented.
- A report from Turnitin.com is needed if the consumer asked for a refund. In the event that reimbursement occurs, no other kind of literary theft complaint will be filed.
- Refunds for editing, proofreading, or formatting will not be investigated for complaints of low quality if the allegation is genuine and a refund is sought for these services.
Processing of Refunds
If the student’s case is accepted, the company will start processing the refund request five business days from the confirmation date. Please be advised that any delays resulting from problems with the company’s banking will not be covered by insurance.
The customer may be responsible for a certain amount of the refund transaction’s processing. When the amount of the transaction is small, it cannot be processed because it barely covers the bank and client’s transaction fee.
A portion of the processing costs associated with the refund transaction may fall on the consumer. Smaller transactions are ineligible for processing since the bank and students transaction fees are hardly covered.
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